AAA Business Systems offers phone solutions for your communication needs in your office. We have partnered with Estech Systems, Inc. (ESI) because ESI has been recognized as a product of the year and proves to be a powerful internet phone solution for our clients at an affordable rate.
ESI is ideal for today’s distributed and remote workforces. It’s easy to manage, and even easier to use.
EXTENSIVE SEAT & FEATURE OPTIONS
Deep feature sets of powerful productivity-enchancing tools help users communicate effectively day-to-day.
WORLD-CLASS DESKTOP PHONES
ESI ePhones™ have vibrant color displays,
customizable keys, HD voice audio, and full hardware warranties*
SMARTPHONE APP (Android™ & iOS®)
ESI ePhoneGO 2™ is a great app for mobile
users needing their communications suite within reach any time.
ONLINE USER DASHBOARD
ESI eConsole™provides users a one-stop suite for managing call history, recordings,
voicemails, and more.
WEB-BASED SOFTPHONE**
ESI Webphone™ is for tech-savvy users preferring an online app to handle their
calls, chats and texts.
BENEFITS OF CHOOSING ESI CLOUD
ESI INTELLITOUCH™ INTEGRATION LAYER
ESI Intellitouch™ is the unique layer of custom integration of ESI solutions and devices, developed to unlock advanced
capabilities and feature sets.
OPTIMIZED & RELIABLE CLOUD NETWORK
ESI’s distributed carrier-grade Cloud facilities provide Five 9s (99.999%)† network reliability and premium voice quality when calling over the Cloud.
BIG SAVINGS OVER LEGACY SYSTEMS & PHONE LINES
Moving to the Cloud saves businesses of all sizes on their communications costs, including FREE long distance calling in North America.‡
3+ DECADES OF INDUSTRY EXPERIENCE
Founded in 1987 with more than 400,000 solutions sold, ESI has carried billions of minutes of calls across the Cloud… and still counting!
• Automated Attendant (Multi-Language)
with Speech Recognition
• Busy Lamp Field (BLF)
• Button Programming via eConsole™
• Call History with Caller ID
• Call Management Controls(Forward, Hold Mute, Park & Transfer)
• Call Queues, Routing & Scheduling
• Call Recording
• Call Screening
• Chat (Internal) & SMS Messaging
• Click-to-Call Chrome Extension
• Company Directory
• Contacts Management
• “Cradle-to-Grave” Call Details
• Direct (DID) Number
• Do Not Disturb (DND)
• e911 Management
• Faxing & Fax Management**
• Find Me, Follow Me
• HD Video Conferencing & Webinars§
• Multi-Call Handling
• Music-on-Hold (MoH) Management
• Personal Conference Bridge
• Presence Status (Internal)
• Private Calling
• Quality of Service (QoS) Tools
• Robocall Mitigation
• Single Sign On (SSO) & Multi-Factor Authentication (MFA)
• Smartphone App (ePhoneGO 2™)
• Softphone (Webphone™)**
• Text-to-Speech
• Unlimited Local & Long Distance Calling‡
• U.S.-based Support & Online Cloud Status
• Visual Voicemail™
• Voicemail Downloading & Saving
• Voicemail Greetings & Password Management
• Voicemail-to-Email
• Voicemail Transcriptions
• Web-based Administration (eConsole™)
* Hardware warranty remains if effect as long as account remains an active ESI customer.
** May be included with certain seat types; also available as a seat add-on or solution upgrade.
† Five 9s (99.999%) reliability applies to ESI’s Cloud network only, not the customer Internet network.
‡ Unlimited local and long distance calling includes U.S., Canada & Mexico. Some restrictions apply.
§ Separate service available through ESI, but not integrated with Cloud solution.