Meet Our Office Technology Expert Team
Administration

Wade Timmermann
OwnerIndustry Experience: 37 years
Interests: hunting & fishing with his 3 sons
For more about Wade, click here to read our blog post!

Donna Bobbitt
AdminIndustry Experience: 18 years
Interests: Hanging out with friends, riding 4 wheelers, zip lining, hiking trails, taking a long drive on a nice day, traveling, laying on the beach, and spur of the moment weekend trips

Betty Harp
Administrative AssistantIndustry Experience: 37 years
Interests: sewing and camping.
For more about Betty, click here to read our blog post!

Craig Perdue
Purchasing Manager/Inventory ControlIndustry Experience: 31 years
Interests: woodworking, camping, and astronomy

Megan Owens
Contract CoordinatorIndustry Experience: 6 years
Interests: Megan enjoys her 2 dogs, traveling, cooking, and doing make-up. Her husband and Megan both do competitive body building together.

Carrie Rolf
Administrative AssistantIndustry Experience: 8 years
Interests: Carrie enjoys spending time with her friends and family, especially her sweet granddaughter. She also enjoys traveling and taking long walks on the beautiful trails of Arkansas.
Technical Support

Lance Dunavant
Vice President of ServiceIndustry Experience: 23 years
Interests: hunting, fishing, wood work, & anything that involves his sons. Click here to read more on Lance!
Service Certifications:
Ricoh: G7 Expert, Spire (Ricoh Instructor), Pro7200, M501spf/MP601spf, MP2555, MP605spf, MPC307/MPC407, Pro8200, MPC6503/ProC5200, MPC3004/MPC3504, SPC250, D117/D118, M080, MO75, Fax3310L, D127/D128, SP4510/SP3600, MPC2003, MPC3003, MPC401, MP4002/MP5002, Pro8100, MP2554, ProC7100, MP2553, MPC6502/ProC5100, ProC651/ProC751, G071, Aficio 1224c/1232c, B153/B220, AP 3800, IS450, Aficio 6010/6010/6513, Aficio 3006/4506, JP4500, VT3800, JP5000, Pro8300, IM-C2000/C6000
Sharp: T3 Certified (Sharp Instructor), MX-C311/MX-C411SC. DX-B350P/DX-450P, Color Management Essentials, MX-M850/950/1100, MX-M904/1054/1204, Networking Essentials

Dennis Anderson
Service TechnicianIndustry Experience: 40 years
Interests: gardening to landscaping, nature photography, and spending time with grandkids.
For more about Dennis, click here to read our blog post!
Service Certifications:
Sharp: MX-C311/MX-C411SC, DX-B350P/DX-450P, Color Management Essentials

Paul Aue
Service TechnicianIndustry Experience: 41 years
Interests: gardening, amateur radio, and involved with his church
Service Certifications:
Ricoh: MP2554
Sharp: MX-C311/MX-C411SC, DX-B350P/DX-450P, Color Management Essentials, MX-M904/1054/1204

Steve Aguilar
Service TechnicianIndustry Experience: 40 years
Interests: bowling, fishing, and putt-putt golf
Service Certifications:
Ricoh: MPC3004/MPC3504, MP4002/MP5002, MP2554, AP4500, MP2550, Aficio 1035/1045, AP4500, B045/B130, D115, Aficio 220/1022/2022, D069
Sharp: MX-C311/MX-C411SC, DX-B350P/DX-450P, Color Management Essentials

Terry Parks
Service TechnicianIndustry Experience: 32 years
Interests: Watching his grandson play soccer and baseball, going to the park with his two dogs, and hanging out with family.
Service Certifications:
Ricoh: ProC7100, ProC651/ProC751, MP-C6502/ProC5100, D127/D128, D117/D118, M080
Sharp: MX-M1204-MX-M904, MX-8090N, MX-7040N-MX-6240N, MX-5500-MX-7001,MX-3050N-MX-6070N, MX-4100/4101/5001, MX-2615-MX5141N, MX-M364-MX-M565, MX-2310-MX-5111, MX-2600 – MX-3100, Networking Essentials

Michael Evans
Service Technician
Todd Rosen
Service Technician
Charles Fort
Service TechnicianIndustry Experience: 35 years
Interests: Spending time with family and problem-solving

Norman Elliott
Service TechnicianIndustry Experience: 10 years
Interests: music (playing guitar and piano/keyboard), archery, playing horseshoes, video games, spending time with family, and reading a good book.
For more about Norman, click here to read our blog post!
Service Certifications:
Ricoh: Pro7200, MPC307/MPC407, MP501spf/MP601spf, MP2555, MP305, MPC3004/MPC3504, D117/D118, ProC7100, Fax3310L, M075, SP4510/SP3600, MP4002/MP5002, MP2554, D127/D128, MPC2003, D146, MPC3003, MPC401, IM-C2000/C6000
Sharp: MX-C311/MX-C411SC, DX-B350P/DX-450P, Color Management Essentials, MX-M363/453/503N, MX-2600/3100, MX-2615-MX5141N, MX-M565, MX-2310U-MX-5111N, MX-4100/4101/5001, MX-5500-MX-7001, MX-M283-MX-M503, MX-3050N-MX-6070N, Networking Essentials

Maurice LeBeau
Help Desk/IT SupportIndustry Experience: 28 Years
Interests: Mountain Biking, working out, camping, and riding motorcycles
For more about Maurice, click here to read our blog post!
Service Certifications:
Ricoh: JP4500
Sharp: MX-C311/MX-C411SC, DX-B350P/DX-450P, Color Management Essentials, AR-M700-AR-M753, Networking Essentials, MX-M623/753, MX-M550/620/700

Britt Dickerson
Help Desk/IT SupportIndustry Experience: 14 years
Interests: spending time with family
For more about Britt, click here to read our blog post!
Service Certifications:
Ricoh: MP2554
Sharp: MX-C311/MX-C411SC, DX-B350P/DX-450P, Color Management Essentials, MX-2600/MX-6070N, Networking Essentials
Sales

Josh Earnhart
Senior Sales RepresentativeIndustry Experience: 19 years
Interests: Faith, spending time with family, golf, traveling, and watching movies, especially Star Wars.
For more about Josh, click here to read our blog post!

Harold Spieckermann
Senior Sales RepresentativeIndustry Experience: 40 years
Interests: family, 5 granddaughters, gardening, yard work, John Deer tractors, BBQ grilling and smoking, diners dives and drive-ins, and travel to unique places, as well as, the ocean!
For more about Harold, click here to read our blog post!

Ronnie Gates
Solutions ArchitectIndustry Experience: 29 years
Interests: Spending time with family and enjoy Arkansas great outdoors.
For more about Ronnie, click here to watch is bio video!

Ashley Johnston
Senior Sales RepresentativeIndustry Experience: 14 years
Interests: Watching her boys play baseball, volunteering at her sons’ schools, and going to the lake with friends
For more about Ashley, click here to read our blog post!

Kenny Rohrbach
Senior Sales RepresentativeIndustry Experience: 40 years
Interests: camping, spending time with his 3 grandkids, and motorcycle riding.
For more about Kenny, click here to read our blog post!

Jay Burgner
Solutions SpecialistIndustry Experience: 21 years
Interests: Spending time with family, hiking, cooking, and fishing

Cole Bulloch
Sales RepresentativeIndustry Experience: 4 years
Interests: Cole enjoys spending time with family and his wife while relaxing at the lake. He also likes hunting fishing, golf, and fitness.

Aaron Camp
NEA Branch ManagerIndustry Experience: 21 years
Interests: Aaron enjoys sporting events, concerts, video games, and spending time with his rescue cat, Daisy.

Kylie McCracken
Sales RepresentativeIndustry Experience: 2 years
Interests: In her off time, Kylie enjoys spending time with family, pets, and her boyfriend, Colton.

Amber Richart
Sales RepresentativeIndustry Experience: 19 years
Interests: Amber and her husband of almost 20 years have 3 children who keep them busy with lots of soccer and swim meets. She loves the Great Outdoors, like tent camping and boating at Lake DeGray. When she’s not working, you will find her planning adventures, thrifting, watching sports, or reading all things suspenseful.