Value Differentiation

  We have a potential client who has made us one of three office technology vendors they are looking to partner with. He asked me a common question and I thought many would benefit the answer: what separates you from the others? I answered him with this three-part answer. 1.) We are locally owned and […]

I MADE a Mistake

Last year I made a huge mistake. I took my SUV into the dealership after it was giving me some problems, and they gave me a quote. The dealership gave me a price to fix it. The dealership is always more expensive, but they fix it. I thought I’d find someone who could give me […]

One Vendor for all of Your Technology Needs

ONE vendor for all of my technology needs? No way! YES WAY!!! #managedprintservices #mps #copiers #mfp #printmanagement #printers #displays #documentmanagement #digitalsignage #postagemachines #plotters #productionprint   A new potential client says to me: “ I don’t even know whom to call if our multifunctional copiers or printers go down. I don’t know whom to call if […]