Beware of Shopping Online for Your Office Technology

Online shopping can be deceiving. Sometimes prices for products are lower than what an office technology business quotes them. As the customer, you need to consider what all is in that online price, such as, warranty and what coverage is included, installation, and training on how to use the equipment. For example, if your product […]

Case Study: Cable Company

“A leading cable company was challenged to improve the customer experience at their most popular. and crowded. service centers and drive awareness of new products. While it was inevitable that customers would have to wait to be served. the company aimed to make their time spent waiting a more memorable and beneficial experience by providing […]