Last week I was involved in an opportunity where a competitor was offering a program called Tiered Color. For those of you who aren’t familiar with that, it means they will bill the client based on how much color toner is on a piece of paper. There are three tiers involved with tiered color. […]
By definition, a managed services provider (MSP) is an information technology (IT) services provider that manages and assumes responsibility for providing a set of services to clients decided by the client or MSP based on their need. But what does that mean, really? If you’re a business, non-profit, school, or any number of entities that […]
When you outsource your IT, one thing that is very important to cover is security monitoring. Your network cannot have the risk of being compromised by outside nefarious forces. No, these nefarious forces aren’t supervillains, but the damage they can leave behind can be just as devastating to your business. Network security monitoring is the […]
Your doctor schedules you a preventive health appointment to protect you. You visit a lawyer and draw up a will to protect your family. However, when you have a business, who protects its’ data? Many times companies fix problems as they come, but this has shown to be pricey and risky (like going to the […]
Last week, we discussed another key term in helping you find a Managed IT Service provider with the importance of having proactive IT management. This week we’re discussing QBRs, but… What is a QBR? A Quarterly Business Review (QBR) is scheduled by your Managed Service Provider (MSP) to talk about your business – future plans, […]
