What Does Managed IT Services Mean?

By definition, a managed services provider (MSP) is an information technology (IT) services provider that manages and assumes responsibility for providing a set of services to clients decided by the client or MSP based on their need.  But what does that mean, really? If you’re a business, non-profit, school, or any number of entities that […]

The Grand Scheme of Security Monitoring

When you outsource your IT, one thing that is very important to cover is security monitoring. Your network cannot have the risk of being compromised by outside nefarious forces. No, these nefarious forces aren’t supervillains, but the damage they can leave behind can be just as devastating to your business. Network security monitoring is the […]

Managed IT Services gives you QBRs

Last week, we discussed another key term in helping you find a Managed IT Service provider with the importance of having proactive IT management. This week we’re discussing QBRs, but… What is a QBR? A Quarterly Business Review (QBR) is scheduled by your Managed Service Provider (MSP) to talk about your business – future plans, […]